Rights and laws

This factsheet explains how and when you can access health records and further information.

A comprehensive and accessible guide for mental health professionals advising service users on advance directives.

A factsheet designed to help people using mental health services say what they want, obtain their rights and gain access to the services they need.

This factsheet explains care management, the care program approach and section 117 aftercare.

While mental health services may be closed for a variety of reasons, in some cases it is possible to challenge the closure.  This factsheet looks at why services might close, the proper procedure for closure, and how this might be challenged.

This factsheet decribes what clinical negligence is, how to find out if you have a case, the difference between clinical negligence and complaints and further useful information.

Making a complaint can often be a prolonged and draining experience. This factsheet aims to help you make a complaint about care and treatment that you or a relative has received.

This factsheet explains what confidentiality means in practice and why it exists.

This fact sheet provides basic information on what a mental disorder according to the Act is, what happens when you are sectioned, avoiding being sectioned, and the different types of civil section.

This factsheet provides information on local council direct payments given to people who are assessed as having mental health problems or other disabilities and their carers.