Complaints factsheet

Information about making a complaint

National advice service factsheet
Price
1 copy: Free
2 - 20 copies: £ 0.70
21 - 50 copies: £ 0.65
51 - 99 copies: £ 0.60
100+ copies: £ 0.55
  • Produced by: Rethink
  • Format: Factsheets
  • Date: 2006
  • 7 pages

This publication can be downloaded now, free of charge, by clicking the related download link to the right.  

The factsheet covers the following information:

1. Why complain?
2. Who can complain?
3. Making a complaint.
4. When should I complain?
5. Who should I complain to?
6. What should I include in the complaint?
7. Is there someone who can help me make a complaint?
8. The complaints process.
9. The Health Ombudsman.
10. Other ways of complaining.
11. Complaints to social services.
12. Taking legal action.
13. Further information.